Shopping with Us

Welcome

Hi, I hope you are loving the unique, hand-crafted decorative items at ‘Angharad Banks’ and find something special for you or your loved one. I enjoy designing, choosing materials and making each individual item unique. I aim to craft each product using a combination of quality, vintage, re-cycled and up-cycled materials.

Commissions are welcome and I am happy to adapt any of my gifts. So if you have an idea that you feel is rather far-fetched, do not hesitate to ask as I will probably say that I can create it!   

All items are handmade/ stitched/ embroidered by me, so some items can differ very slightly from the picture due to their handmade nature.

I will be adding new items/designs all of the time, so please come back often.

Payment Policy

At Angharad Banks we are all about safe and secure shopping. We accept all major credit and debit cards, including Switch, Visa, Delta, MasterCard and American Express, and our online payment processing system is endorsed with VeriSign certificates. So you can be sure your card details are always safe with us.

We also accept PayPal, it’s easier and faster to make purchases. 

Orders will be shipped as soon as payment has been made and cleared.

My prices are in GBP (UK pounds), if you are paying in another currency Paypal will do the conversion for you automatically when you pay.

If you need an invoice sent with your item please let me know and I will include one with your delivery.

 

Delivery Policy

I send my items by courier within the UK and Airmail internationally.

I will ship within 7-10 business days unless otherwise stated. If you need a special postal arrangement such as a signed for service, please let me know and I will inform you of the revised price. If you need your order in a hurry I will endeavour to help you with this.


International Airmail usually takes between 3-5 business days, but can take up to 4 weeks to arrive due to customs, weather and national holidays etc. Buyers are responsible for any custom charges.

My shipping price covers the postage and the packaging. All items are sent wrapped for protection.

I ONLY SHIP to the address registered with your card or PayPal account. If you need other shipping arrangements - please contact me ahead of time.

if you buy more than one item your shipping costs will be combined automatically at the checkout.

Refund Policy

My main concern is your happiness with my items.

If for any reason you are not happy please let me know right away so we can work out a solution and rectify situation before jumping in with negative feedback.

Any refund request must be made within 3 days of receipt of your item. I am open for you to return the item in its original condition and packaging within 14 days and I'll refund your money. I can't however, refund shipping costs

 Additional Information

GIFT WRAPPING.

All items will be wrapped in tissue paper, tied with jute and posted in a bubble-wrap envelope or a plastic mailing bag depending on the size.

FEEDBACK

Once you have received your item please let me know using the feedback system. This will inform me that your package has arrived safely and provides other buyers with useful information. 

SAFETY
Remember my items although appealing to children are not toys and are intended for decorative/ keepsake purposes only.

Please be aware that my items are not toys. Although they are made to the highest standard, they naturally have small parts such as buttons, beads, hanging looped ribbons and should be kept out of the reach of children under 36 months.

Some pin cushions will contain pins, so please ensure to supervise children at all times when these are in use.

Brooch backs are nickel plated and are obviously sharp so please be careful when using.